Since the bookmaker's representative publicly insulted me and lied, and then I use the right to moderate the chat, does not allow leaving messages, I create this topic.


My complaint to the representative of Betcoin.AG
A brazen, shameless boor allowed himself a public insult https://bitcointalk.org/index.php?topic=1616139.msg65324944#msg65324944
Requirement: Public apology
Fine: 0.0001BTC

It all started when I simply asked the casino to verify my account before the game started. What seemed like a simple request was perceived extremely negatively and resulted in public insults from the casino.

I will try to describe as briefly as possible the reason for my request to verify my account before the game started.
I have been living in another country for quite a few years now and I recently received a document certifying my residency in another country.
If you live in one of the European countries, then most likely you have never encountered racism against you, just because your passport belongs to the "wrong" country. But now I have almost a second citizenship and casinos have opened for me where registration was previously prohibited. Why do I ask for verification before starting the game? Because it turns out that the document issued to me in a new country is not recognized by every automatic verifier!!! I described the whole situation in the casino in advance (which I will not specify), I received a clear, understandable answer in the chat that there would be no problems, that verification never happens for amounts below 2 thousand dollars and other lies ... At the first attempt to withdraw money, I encountered a problem where the verifier did not accept my document and after the investigation they refused to pay me the winnings! Fortunately, using the Askgamblers platform, I managed to defend justice and the winnings were paid. However, all this cost me nerves and I would not like to get into such a situation again. And the problem is aggravated by the fact that the casino has no responsibility for its actions. In fact, in the worst case, they will simply return your money to you and also get approval from the community, how good they are. Any fines for theft are not considered at all.
valuable experience: 1. in the support chat they lie to you (or unknowingly tell you a lie), in the end they will always poke you in the company's rules. 2. There is a risk that my new document will not be accepted and I will get problems again.


But I still want to continue betting. I carefully selected a casino with a history and the platform suits me more than. I open the support chat and start asking about my new country, that everything is allowed. Remembering that they lie in the chat, I double-checked it in the rules. everything is fine. And then I start asking about the verification process, how it will go. To which the chat worker begins to assure me that you can safely make a deposit and bets, we almost never have verifications. Then I describe my situation and say that if it does happen, will I have any problems? And then the operator replies that you can't register with us with your passport! I get a complete contradiction!!! On the one hand, I have every right to register and place bets, on the other hand, my passport is not accepted. But I don't need it if I have an ID of another country! I decide that why should I risk it, I just need to go through verification and everything will be resolved at once!!! WITHOUT any guesswork!
And so I simply ask to verify my account to eliminate any problems. Just resolve this issue from the very beginning!!! To which they reply that you will not be verified. And so I write a post on the Bitcointalk forum, in which I point out that my request does not violate the casino rules in any way and that, within the framework of fair play, the casino could conduct verification and close my issue. To which I encountered a clear negative indication from the community that why am I asking for such a thing, that "we don't do that". This turned me on even more, when slaves tell you that you have to obey, we all obey, this makes you argue even more!
I gave examples in which early account verification is not just a rule of good manners, but it is also a guarantee of fair play for the player and compliance with the rules of the casino license agreement! Which is in the best traditions that the entire world community should strive for - verification before the start of the game! Because verification after the game is fraud on the part of the casino! YOU can lose as much as you want without verification, but in case of a win, we will definitely check you! very comfortable ...

And here is the culmination. The bookmaker's representative appeared.
As usual, in his boorish manner, he begins to publicly insult me. He calls me almost a malicious multi-account user and I WANTED to deceive them! Most importantly, this boor called me "a liar who will be one for the rest of his life" !!!

I just wanted to get verified before I started playing! But instead, the casino rep is throwing mud at me and accusing me of something that didn't even happen.

After that, Betcoin.AG starts deleting my posts to give the impression that I admitted my guilt (who knows what to admit here) and essentially does not allow me to point out the lies on the part of the casino!!!

He points out that it turns out that I already had other accounts before and that I am so bad that I deliberately disguised myself using another account. Can YOU directly answer that there was not a single bet or deposit on the old account, just like on this one??? And now they write to me that they will steal my deposit if I make it, because of multi-accounting! All this is written in a very rude manner! Are YOU out of your mind? You declare to the entire forum that you are stealing other people's deposits without having a good reason! That an account without a deposit is generally considered inactive and cannot be considered a multi-account!!! But apparently you only dream of stealing other people's deposits, and are looking for a convenient moment!
Earlier I already wrote a comment like "you have nothing to fear if you are a regular user. Play and everything will be fine" NO WILL NOT be fine!!! You see that it doesn't take much to steal your deposit! And do you know that the casino prohibits the use of VPN services??? So who knows, maybe if you turn it on online, they will steal all your winnings and deposit. Who knows!

Betcoin.AG you accuse me of lying, because how exactly did I lie to you??? All I wanted was to pass account verification! Even if I didn't pass it. That's where it all ended. But why do you stubbornly demonstrate that fair play is not for you???

I demand an apology and the deletion of this post https://prnt.sc/b7HNt00EF_q2

Since the bookmaker's representative publicly insulted me and lied, and then I use the right to moderate the chat, does not allow leaving messages, I create this topic.


My complaint to the representative of Betcoin.AG
A brazen, shameless boor allowed himself a public insult https://bitcointalk.org/index.php?topic=1616139.msg65324944#msg65324944
Requirement: Public apology
Fine: 0.0001BTC

It all started when I simply asked the casino to verify my account before the game started. What seemed like a simple request was perceived extremely negatively and resulted in public insults from the casino.

I will try to describe as briefly as possible the reason for my request to verify my account before the game started.
I have been living in another country for quite a few years now and I recently received a document certifying my residency in another country.
If you live in one of the European countries, then most likely you have never encountered racism against you, just because your passport belongs to the "wrong" country. But now I have almost a second citizenship and casinos have opened for me where registration was previously prohibited. Why do I ask for verification before starting the game? Because it turns out that the document issued to me in a new country is not recognized by every automatic verifier!!! I described the whole situation in the casino in advance (which I will not specify), I received a clear, understandable answer in the chat that there would be no problems, that verification never happens for amounts below 2 thousand dollars and other lies ... At the first attempt to withdraw money, I encountered a problem where the verifier did not accept my document and after the investigation they refused to pay me the winnings! Fortunately, using the Askgamblers platform, I managed to defend justice and the winnings were paid. However, all this cost me nerves and I would not like to get into such a situation again. And the problem is aggravated by the fact that the casino has no responsibility for its actions. In fact, in the worst case, they will simply return your money to you and also get approval from the community, how good they are. Any fines for theft are not considered at all.
valuable experience: 1. in the support chat they lie to you (or unknowingly tell you a lie), in the end they will always poke you in the company's rules. 2. There is a risk that my new document will not be accepted and I will get problems again.


But I still want to continue betting. I carefully selected a casino with a history and the platform suits me more than. I open the support chat and start asking about my new country, that everything is allowed. Remembering that they lie in the chat, I double-checked it in the rules. everything is fine. And then I start asking about the verification process, how it will go. To which the chat worker begins to assure me that you can safely make a deposit and bets, we almost never have verifications. Then I describe my situation and say that if it does happen, will I have any problems? And then the operator replies that you can't register with us with your passport! I get a complete contradiction!!! On the one hand, I have every right to register and place bets, on the other hand, my passport is not accepted. But I don't need it if I have an ID of another country! I decide that why should I risk it, I just need to go through verification and everything will be resolved at once!!! WITHOUT any guesswork!
And so I simply ask to verify my account to eliminate any problems. Just resolve this issue from the very beginning!!! To which they reply that you will not be verified. And so I write a post on the Bitcointalk forum, in which I point out that my request does not violate the casino rules in any way and that, within the framework of fair play, the casino could conduct verification and close my issue. To which I encountered a clear negative indication from the community that why am I asking for such a thing, that "we don't do that". This turned me on even more, when slaves tell you that you have to obey, we all obey, this makes you argue even more!
I gave examples in which early account verification is not just a rule of good manners, but it is also a guarantee of fair play for the player and compliance with the rules of the casino license agreement! Which is in the best traditions that the entire world community should strive for - verification before the start of the game! Because verification after the game is fraud on the part of the casino! YOU can lose as much as you want without verification, but in case of a win, we will definitely check you! very comfortable ...

And here is the culmination. The bookmaker's representative appeared.
As usual, in his boorish manner, he begins to publicly insult me. He calls me almost a malicious multi-account user and I WANTED to deceive them! Most importantly, this boor called me "a liar who will be one for the rest of his life" !!!

I just wanted to get verified before I started playing! But instead, the casino rep is throwing mud at me and accusing me of something that didn't even happen.

After that, Betcoin.AG starts deleting my posts to give the impression that I admitted my guilt (who knows what to admit here) and essentially does not allow me to point out the lies on the part of the casino!!!

He points out that it turns out that I already had other accounts before and that I am so bad that I deliberately disguised myself using another account. Can YOU directly answer that there was not a single bet or deposit on the old account, just like on this one??? And now they write to me that they will steal my deposit if I make it, because of multi-accounting! All this is written in a very rude manner! Are YOU out of your mind? You declare to the entire forum that you are stealing other people's deposits without having a good reason! That an account without a deposit is generally considered inactive and cannot be considered a multi-account!!! But apparently you only dream of stealing other people's deposits, and are looking for a convenient moment!
Earlier I already wrote a comment like "you have nothing to fear if you are a regular user. Play and everything will be fine" NO WILL NOT be fine!!! You see that it doesn't take much to steal your deposit! And do you know that the casino prohibits the use of VPN services??? So who knows, maybe if you turn it on online, they will steal all your winnings and deposit. Who knows!

Betcoin.AG you accuse me of lying, because how exactly did I lie to you??? All I wanted was to pass account verification! Even if I didn't pass it. That's where it all ended. But why do you stubbornly demonstrate that fair play is not for you???

I demand an apology and the deletion of this post https://prnt.sc/b7HNt00EF_q2