That's why it's rather quite unlikely for the well-known casino to behave like this, to try to scam you for 400 USD.
But I have to agree that one full month is long enough. Though Razer assured me that once someone write to compliance, then matters will be in motion, sooner or later, and I don't need to nudge him, I'll try to risk the status of my good connection with him by [probably] bothering and offending him by nudging about this matter, see if I can get any insight for the delay.
Edit: Umm... I believe I'll need your email address to bring the email situation to Razer's plate. Mind to shoot me one PM containing that details?
Yesterday Rollbit withdrew my funds, having previously written to the mail that the functionality of the account had been restored. Thank you for your help!
And Rollbit could at least admit the mistake in the letter. In any case, I will not advise anyone to play in this bookmaker.
Thanks again!
Just to fix the grammar error to avoid any confusion for non-fluent English speaker [and I mean no insult here], you're saying rollbit
allows you to withdrew your fund? That said, I'm glad that your funds safely landed in your wallet and your account works completely. Happy to help best I can.
Now that your case got resolved, do you mind to mark this as resolved by editing the title and add "resolved" to it, and lock the thread to avoid spam posts? The button to lock a thread will be at the bottom left of the page.