You aren't that naive, are you? I'm 100% sure that the physical letter's envelope didn't have any sender's address on them. The letter itself likely has Ledger's HQ Paris address (I didn't check) on them. The scammer very likely didn't disclose their own location unless they are insanely stupid (can't exclude thisstupidity entirely).

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I find this conclusion a bit over-the-top, I mean to avoid hardware wallets. The problem is not the hardware wallet itself, it's the data trail a buyer produces when they purchase such stuff online AND companies like Ledger who can't secure your customer data because they screw up or don't care or are just a bunch of incompetent people regarding customer data.

Ledger could produce the coolest hardware wallet the world has seen (they won't), with their history records, I would never ever buy anything from Ledger. I've limited power as a buyer, but I let my wallet speak and deny Ledger to receive any money from me.


You can build a hardware wallet from parts that don't scream "crypto hardware wallet", e.g. Krux or Seedsigner or similar DIY projects.

Air-gapped cold wallets are secure as long as you execute them properly, but they are less convenient than a hardware wallet (some of which you can buy offline, but only at very limited places which might not be accessible for many users).

You aren't that naive, are you? I'm 100% sure that the physical letter's envelope didn't have any sender's address on them. The letter itself likely has Ledger's HQ Paris address (I didn't check) on them. The scammer very likely didn't disclose their own location unless they are insanely stupid (can't exclude this entirely).

---

I find this conclusion a bit over-the-top, I mean to avoid hardware wallets. The problem is not the hardware wallet itself, it's the data trail a buyer produces when they purchase such stuff online AND companies like Ledger who can't secure your customer data because they screw up or don't care or are just a bunch of incompetent people regarding customer data.

Ledger could produce the coolest hardware wallet the world has seen (they won't), with their history records, I would never ever buy anything from Ledger. I've limited power as a buyer, but I let my wallet speak and deny Ledger to receive any money from me.


You can build a hardware wallet from parts that don't scream "crypto hardware wallet", e.g. Krux or Seedsigner or similar DIY projects.

Air-gapped cold wallets are secure as long as you execute them properly, but they are less convenient than a hardware wallet (some of which you can buy offline, but only at very limited places which might not be accessible for many users).