Sorry to hear this buddy.
I am not saying you are not telling the truth, but it always helps when someone posts screenshots and other proof for their scam accusation claims.

Now I know for a fact that Torcador have their own privacy rating system, and that tells you potential risks.
I would never use fixedfloat for anything, I remember they got hacked several times, and they seized customer coins many times.

PS
Better alternative for Trocador is OrangeFren, they even have no-kyc guarantee for some exchanges.