Casinoguru ruled against me, saying I have multiple accounts. Refused to provide any evidence of course.
If you look at the history of this case, you will notice the first time I got banned was also for multi accounting, but they unbanned me after I completed KYC level 5, and now they are using the same reason again. There is 0 reason for me to make another account when my account got unbanned and when I was playing on it and even less so when they started taking actions against my account, because there is chance they could just scam me again. I know for a fact this is the only account I have on Duelbits. If CG isn't in on this, then whatever evidence Duelbits sent to CG is completely fabricated.
Do you mind to provide us with their email or anything as a response that inform you that your level-5 KYC has been approved? It's just a hunch, but probably they're temporarily unlocking your account to let you regain access to all of your assets and to withdraw them all, and after some time, they'll permanently lock it. It might be explained in one of the email correspondencies you had with them? If you don't mind looking?