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2025/03/26 - Account is permanently closed due to "multi-accounting", which hasn't been an issue since they unbanned me in January.
The situation here is, and the major probem, CasinoGuru received and verified evidences of multi-acc given by Duelbits, and it seems there is not any doubt in their findings that what's provided is valid and the casino made the right call. They find evidences of multiple account being connected.

And as always, we are bound by ADR's decision.
https://prnt.sc/eaazXMJ_6VabThis is the evidence they provided, which says I tried to pass liveliness test as two people. I know for a fact this is a lie. I don't think CG is on on this, which indicates to me Duelbits either fabricated evidence or tried to claim I tried to pass the KYC from different IP/devices (which did happen as I remember accessing the link on my phone at work and also on another device besides my PC).
Also, please take a look at the timelime of events. This "evidence" should have came up when I passed KYC for the first time in January, but instead of banning me then, my account was unlocked, I was able to withdraw the balance, and I was even granted VIP status after losing. All this stuff only started happening to me after I started winning on the account. They decided to ban me
after they have already passed my KYC and allowing me to play for months. Everything was good when I was losing, and I am sure it would still be if I am still down money on the account.