Quote from: Abdussamad on Today at 09:22:14 AM

Does your friend have an entry for trusted coin in their google authenticator app on their phone?

He does not, he's an older gentlemen, and my guess is that he has somehow pressed this when making the wallet or has actually forgotten about the google authenticator.

Is the code potentially something else than than a code from an authenticator app? Like can it be setup to just be a "regular" code - because he does have some codes written down, that could be that.

Quote from: BitMaxz on May 13, 2025, 10:59:06 PM

I just want to add this as a suggestion: if your friend has the seed phrase to recover this wallet, I suggest that it must be recovered offline, do an offline transaction, and transfer all funds to a new wallet.

Since you are disabling the 2FA, when recovering a wallet, always do it in offline mode to avoid online attacks.

TrustedCoin also has its own recovery tool that you can download here and use it on an offline device to create a wallet with unencrypted and disabled 2FA wallet. And tell your friend to import that wallet to an offline device with Electrum, and don't forget to tell him to generate a new wallet and move all funds through the offline transaction.

Honestly, I don't recommend using 2FA again if you don't want your friend to suffer in the future, because any transaction made from a 2FA wallet is slightly higher compared to a normal wallet encrypted with a password.

Okay, so I can tell you my current idea, to make this whole setup safer for him to use. I have gotten him to purchase a hardware wallet. My idea would have been to make 1 test transaction, and then simply sending the coins to this wallet, making everything safer and easier to use.

I wish to put safety as the utmost importance here, as this additional 2FA block has got me a bit nervous.

We have the seed phrase. is there a way to check if this is the correct one/is legit? I am very interested in hearing that there is a way to make transactions offline.

I would also love to hear more about doing the offline transaction? How is this possible, and how can this be done in a safe way (Even for somebody only medium techsavy)

I havent messed around with this stuff before, and ofcourse its paramount we do not get hacked somehow at this stage, as it seems the most risky.