#1 - I can confirm i have used several different operators with the same odds provider, aswell as different providers. It's not like i am chasing specifically for casinos with betby provider. I have used many others as well. I try to choose where i play carefully based of how safe the casino is, and what it offers, not it's odds provider. I think we can all agree that there's alot of betby casinos these days. Never had an issue before tho.
#2 - I can confirm i didn't receive, neither my initial deposit or winnings. My account was closed, and i've been pretty much ignored. Their representative stopped by to drop a vague copy/paste he usually likes to drop on other scam accusation threads, and that was it.
If the initial deposit wasn't refunded then it's a scam, @Betpanda kindly refund the amount, it's not a large sum and it's not worth the hassle, you can even refund it through the campaign manager.
If the amount is not refunded by the end of the month I will support the flag.
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Unfortunately they usually do this saying that their terms allow it and the laws of Costa Rica as well. They don't want to refund the deposit. I have had dozens and dozens of exchanges of messages with them but nothing to do.
Here is my story.
OP good luck, keep fighting but I'm afraid that sooner or later you will give up like I did..