Quote from: holydarkness on May 15, 2025, 07:35:07 PM

Quote from: holydarkness on May 15, 2025, 04:33:14 PM

Quote from: CyanFox on May 15, 2025, 04:02:31 PM

They banned my sportsbook, I am "DIAMOND SVIP35" level here, total wager is more than 110M usd my User ID:7724065, OP can verify it plz. I am one of the biggest whale here. My Vip host said sports provider banned me, it is their decision, not bc.game banned me. So I have to complain it here, I hope after I complain in this forum, OP will negotiate with sports provider, and unban my sportsbook. Cry

They gave me high betting limit before, I can usually bet 100k on sports. I have lost more than 1.5 million usd on sports on bc.game before, currently I had good run, but they instantly banned me, it is ridiculous action, shame on them.

Got you under my radar. I'll reach one of my contact about it and get a better understanding. Do you mind to tell me if you just got banned from sport feature and unable to bet on sport anymore while other sections are free to use as usual, or you're completely banned?

Done... well, kind of.

I am not sure if my contact is still pursuing the path or it's already done, but if successful, the ban should be lifted. And though you're not as free to wager as you used to, you should be able to place bets in small amount. That's the extent of what my contact can do for the time being.

For context, you're flagged by the sportsbook provider due to repetitive bad betting pattern [whatever that means, I have barest idea, but I think you can interpret yourself if you reflect your betting preference], it's a separate team from BC and BC can't do much. One, because it's a separate entity, two, as I mention numerous times, a trait [perhaps labeling it as "ethic" is more fitting here] shared amongst casinos higher-ups are they will not overturn one division's ruling, in order not to abuse their power and to respect the division's decision.

Neighboring case with similar situation ended up with his sportsbetting feature still completely blocked as my contact politely refuse to intervene. Why yours got an exception? Well, I'm not sure. Maybe your bad betting pattern is not that bad. Maybe my contact is in the mood of slapping the back of someone's head. Maybe we're lucky. Bottom line is: it's a special exception, and they warned me [and I promised them] that this is not going to be a habit. They will not start taking and granting my request to help intervening ban-lifting just because this one got exception.

p.s.: if it's not lifted yet, then pray to any divine being that my contact managed to twist some arm and smack some head to give you the leniency. As mentioned, it's a situation with whole different entity, I can understand that my contact is trying hard and still ended up with a big NO from those entity.

p.p.s: not trying to give you hope, so don't hold your breath, but maybe... the provider will reconsider and increase the wagering limit they imposed on your account if you show an improvement from the previous bad betting pattern [assuming the ban is successfully lifted, of course]

Wow, dear sir holydarkness, you helped me? Thanks for helping, God bless you and you will win huge in casino and crypto in the future! Cheers