what pisses me off about this is that the player has no way to prove they did nothing wrong. i mean, how exactly do one prove they didn't do "fraud"?
If I see that your e-mail, card or wallet is registered with 10 different sportsbook providers, you're planning the fraud, but I can't tell you that yet, I'll just flag you for the next person who will review you. If the Game Provider gives me a list of all your arbitrage bets across those 10 different providers, you did the fraud, but I can't waste my time on telling you that because I have 10000 of similar accounts in my inbox.
and imo, it's not really a waste of time when your reputation is at stake.
If the initial deposit wasn't refunded then it's a scam, @Betpanda kindly refund the amount, it's not a large sum and it's not worth the hassle, you can even refund it through the campaign manager.
i called them on this months ago saying that their refund terms are unfair and scammy, they didn't care then, i doubt they will care now. they will simple reply with the player agreed to our terms of service.they also refer to deposits as orders, which i find weird. probably to dodge some costa rica gambling regulations.
