Friends, has anyone passed KYC? Without it, I am not allowed to withdraw crypto for the signature campaign, and this verification process has been going on for 3 weeks. I have never seen anything like this. Support does not give any clear answers: "wait".
Maybe talk to your campaign manager so he can speed things up for you. Or message "Cap Hook" on telegram since he is responsible for some stuff regarding campaign participants. Guess that's the easiest and maybe also fastest approach since sometimes KYC for new accounts can be tricky. Also, make sure you are from a region that's not restricted on stake.
Friends, has anyone passed KYC? Without it, I am not allowed to withdraw crypto for the signature campaign, and this verification process has been going on for 3 weeks. I have never seen anything like this. Support does not give any clear answers: "wait".
I don't know the rules for new accounts because I see your account was created last april, for old accounts you can withdraw balance even without KYC. Regarding KYC, it usually no more than 2 weeks to process or if your KYC has a problem you will get a notification via email so make sure you check it regularly, last step if there are no clues or solutions contact the campaign manager via Telegram I'm sure you were invited to the Telegram group, right? well try talking to him I think he is the one who can help you.
Thanks guys. Yes, new accounts have this situation, as old members told me. Well, I wrote a message to the Cap Hook manager.