That's true, why not talk you your camapaign manage about it, but before then, you also need to know the exact documents needed for this and be able to present them in other for you to get verified, I also had the same or similar issue, but got verified this week, so I want to believe yours too shouldn't delay, make sure you read under what they required for this to be done, you may also need to be patient while it keep showing verifying, you will get verified, make sure your KYC1 information tally with your KYC2 information provided.
He said he had done it. Maybe he already got a reply from the administrator. It's just not like before, Stake verifies user KYC documents quickly.
Did you also experience a 3-week verification delay? KYC level 1 and 2 verification is very simple, there is a possibility of filling in errors, but it shouldn't be too serious. Even if it requires data correction, I'm sure the time is also quite short.
Mine was a complete one week duration and got confirmed during the weekend, but this comes along with me first providing with unacceptable documents at the first instance, but later have to ask on the acceptable formats such as:
For any other user who may needs more information regarding this.
1. Your documents must be readable
2. No alterations on the document
3. Your name, face and address must clearly shows
4. All the edges of the I'd card must show clearly
5. paper format is unacceptable, except id card format
If he can do the first and second verification successful, he should be able to make withdrawals.
All needed is either of:
National Identity card
Voters card
International passport
Driver's License