Quote from: peter0425 on Today at 09:55:44 PM

Quote from: headingnorth on Today at 02:51:22 PM

The problem with big companies like Coinbase and even Chase (the biggest bank in the US) is they outsource
their customer support to countries like India where your private banking information can be easily stolen by the support staff.

I recently called Chase Bank where I have a bank account in the US to ask where their customer service is located and to my surprise
the man told me he is speaking to me from India! I talked to the Chase fraud department and he said even their fraud department
is located in freaking India! That explains why thousands of US Chase customers had their personal banking information compromised/stolen
and thousands are defrauded every year by Indian scammers.

This feels racist lol. I do not know what is the correlation about their staff being in India and the chances of said support staff stealing data of their customers. Even if their support staff were Americans for example, anyone could still steal and/or breach customer's privacy if they wanted to. The key is to have only the trusted staff have access to most sensitive data and keep staff happy so they do not think about betraying the bank or the platform.

Being in another country makes it much easier for them to get away with it.
So that is a big deterrent for Americans not to do it when they are in the same country.
Because it would be easy to find out who they are and arrest them.

You don't mind your most personal financial information being freely accessed by foreign workers who are paid very little?
How is pointing out the fact call centers are outsourced to India being racist? I am sorry you are so sensitive LOL.
Scammers tend to be from foreign countries because it is almost impossible to go after them after they scam you.
That is because US law enforcement has no jurisdiction in another country.