Two weeks! This is really a long time. Have you already submitted your KYC documents?
If you are not getting any response, I suggest you send a PM to @NapoleonXBT, he is recently active here and I am confident he can escalate your matter properly. I know you already mentioned that the amount in question is small but if you can tell us exactly about your recent deposits and betting history (if you are comfortable of course).
Thank you very much for your feedback.
I don't think I'm allowed to send a PM as a newbie, so it would be nice if @NapoleonXBT could get reply to me.
I haven´t done KYC yet. I suspect that this is the reason why the payout is blocked. Before I provide any documents I would like to know which ones they are asking for. And KYC is of course no problem for me.
I deposited with BTC. So far there is "only" about €500 in the account. I've already had one successful payout. I've almost only bet on soccer, Sweden and ice hockey...
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