The reason why we keep mentioning that these investigations and decisions are done by them is simple: they are. We don't initiate investigations on players.
They inform us when players have engaged in suspicious activity and we then take the necessary action as per the Terms & Conditions of our services.
So we are not "blaming" anyone, we are simply explaining how the chain of information works in these cases.
However, we are reviewing the process and how these cases are handled, so there will be changes into how these situations are dealt with in the future.
You are so disingenuous in your wording it's actually painful to read.
Betby DOES flag sharp/arb accounts and their traders give notes on them, this is not a problem it's standard.
However, you are the ones with insane Terms & Conditions that is STEALING customer funds and that is NOT an industry standard.
If betby sent the same message to sites like: 500.casino, roobet, luckyblock (big industry sites) they would not make the decision so steal funds.
"We would also like to reiterate that all of this is information comes from Betby, we do not initiate such investigations and all of these investigations are carried out by them"
The way you worded this makes it seem like betby is partly responsible when they're not, all other sites using their odds do not pocket the sharp funds, stop being disingenuous.