Exactly. They don't prove anything, which is why nobody should be supporting OP's flag against SwC. I don't have any problems with your negative trust against them, as its for other reasons. But as far as the flag is concerned, OP didn't really supply enough evidence that contradicts what SwC has to say about the matter. I tend to favor taking their word over OPs, independent of anything outside of this thread.
Although many times I have totally opposite opinions to yours, I will always take into great consideration what you tell me.
In this case I am open to withdraw my support a la flag but I would like you to specify why.
In my case, the reason for the red tag is the same reason for support the flag. I mean I deposit the money in your business and you take the money from me claiming that I have done something wrong, but you don't prove anything. I am not the one who has to prove that I have done nothing wrong, you are the one who has to prove it because you have taken my money.
In this case these hands do not prove either that there was collusion or that there was not, but the burden of proof is on you, who are the one who took my money.
My suspicion, they just want to keep one of their "highrollers" happy, the one that lost some money and then complained, just to keep him around. With a tiny player base of course they do something like this. Just blame some newbie accounts because the other guy lost.
You've nailed it. That's exactly what I was thinking.
Of course we can't prove that, which is what we understand to be most likely based on our experience, but it's not up to us to steal anything, it's up to the room to prove what the OP has allegedly done wrong.
Other than that, I see the casino doesn't have a license, no? So the OP can't escalate his case to a regulatory body (maybe it has one but I haven't seen it).