If you use common sense they would've already terminated my KYC'ed or both accounts right because if I were multi-accounting?. Not just limiting the account from receiving the weekly and monthly and participating in tournaments but I can deposit and play?
Are you playing with deposits to your both accounts? Also, do you use the same device and make deposits from the same wallet address? They should have blocked your account already if you have done this. Since how long you are playing with two accounts there? It is mysterious if Duelbits team haven't blocked your account completely despite knowing about your multiple accounts.
Because they don't care about multi accounting unless you are a winning player. The only thing Duelbits care about is money. Multi accounting and whatnot is just an excuse for them to ban winning players who take advantage of their promotions. In my case there is not even any evidence of multi accounting, and they still tried to use that as an excuse. They only want degens/losing players to win these promotions.