[...]When exactly did you write to the compliance team?
You were advised in the other thread that you may have to be patient.
Write to compliance@rollbit.com if you have issues with rollbit, they'll address and help your issues to meet its resolution through the email to that division.
Rollbit is trying this attempt to funnel every complaints from medias into one channel, and Razer encouraged me to encourage those in the forum who have issues with them to escalate to that division. So, try to write to them, and have some patience. Last I check with Razer, they compliance desk is a bit clogged, so a reply after you write to them might take a while.
Keep me in the loop.
Rollbit is trying this attempt to funnel every complaints from medias into one channel, and Razer encouraged me to encourage those in the forum who have issues with them to escalate to that division. So, try to write to them, and have some patience. Last I check with Razer, they compliance desk is a bit clogged, so a reply after you write to them might take a while.
Keep me in the loop.
Actually umm... These two above are, I believe, the response of their compliance team. It's their "blanket" closing statement, the counterpart of their "blanket" opening statement of multi-acc accusation. I've asked Razer to advise their team to revise this approach.
Regarding the answer, since it's blanket statement, we can't know for sure what's actually happened. But my money will be that it's yet another betby fiasco. Nonetheless, let me try to find more and/or confirm. OP, konstantin02, mind to shoot me your email that you use to reach the compliance team? I'll need that to ask Razer to investigate further.