Hi, no none of my friends recommended this site, I chose it because it had a rating on your site and it is a sponsor of Southampton FC. I played in the casino through my personal phone no one except me has access to it, my Wi-Fi is used only by me. I also connected through a mobile network. I chose this site because I thought it was big. I can't think of what the problem could be, I used bybit, periodically vpn.
Well, I can't categorically say or gives final judgement over this case but I just hope that HDK should get in touch with Razer and found out what the problem with that we would know what is actually wrong, besides you made mentioned about VPN, how this shouldn't be the cause as most casinos prohibits the use of VPN to access their site except for the ones that categorically state that they permits the uses of VPN.
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Kindly rephrase, I don't think I get the point you're asking here.
I was asking op if he was referred by someone or possibly if they were using, sharing same network such as; VPN, LAN or mobile network as most times all this could probably attribute to the restrictions of account if they don't really read their Terms of Service. But from the reply above by op he said of not referred by anyone neither did he uses WiFi or LAN.