Quote from: holydarkness on Today at 08:18:12 PM

Quote from: gh0573d on Today at 08:02:27 PM

Quote from: holydarkness on Today at 07:52:49 PM

A tad bit more detailed won't hurt? Like... How long after you get the email did you do the KYC? On which device do you received the email? And I understand correctly you recycle the exact same documents you gave for LuckyWalker69, that was stored in that exact device? Or do you switch device and complete the KYC on other device as the files that needed to be uploaded were on the other device? Do you happen to remember which device is this?

Shortly after getting that e-mail, it was pretty quick but not sure eta.

You understand correctly, but this whole information was in regards to that account, not any other. In the demand letter and email I sent them, you may see I typed wrong username (88, instead of 69), but that was a typo as I was rushing to get things sorted out.

As for whether or not I switched devices, Samsung Galaxy Z fold was used.

edit: This whole interaction after getting account frozen and before getting permanent ban was (I assumed) in regards to my main account (not the "accidental" double one or even third that I don't know shit about)

Which... exactly means... what, by the way? The Samsung Galaxy Z Fold? I mean... yes, I am aware that you write that you use it frequently, alongside with the two other devices, but... in regards to my question, were you reading the email from one device and switch to other, or...?

And about the typo... thank you for bringing it to public. I've been wondering for a while after reading your demand letters, wondering where that account came from. And I can't ask here as it's not brought to public, nor such username is shown by BC, so I just shoved it to the back of my mind and hoped it got addressed somewhere or [kinda hoping] perhaps just an irrelevant details.

Just to be sure though, you don't have LuckyWalker88, right? I mean, 8 and 6 and 9 is very far on keyboard to be a typo. That's what's been in the back burner of my mind for a while.

Samsung Galaxy Z Fold was main phone and was used for verification of that account. Other devices were used just to play on the account when the battery on Samsung was low and needed to be re-charged. Nothing more, nothing less. As for specifics, I've read it from Galaxy, opened it from Galaxy and filed the documents from it as well.

As for LuckyWalker88, as I said I was trying to be quick at a time, thinking that faster I respond, faster they'll get this issue resolved. It was my mistake. Same as I am trying to do here (and you can see a lot of edits after post going public, for the same reason).

edit: and yeah, there's no such account of mine LuckyWalker88, it was just a mistake

reason for that being is that my account name across the platforms varies, either HokiWalker or LuckyWalker with combination of 88 or 69 (I think I posted somewhere links/images from my profiles on other casinos).