I still don't know the real reason for the blockage. The support is referred to the violation of the rules, but it does not specifically indicate which point of the rules was violated. Accordingly, it is impossible to eliminate the reason for the blocking, since it is not known what actions need to be performed to unlock the account.
This is what they might meant as clause:
2. ELIGIBILITY AND PROHIBITION OF USING OUR SERVICES & BUSINESS
2.1 If you are a Natural Person, by accessing the OKX Platform and/or using our Services, you represent and warrant that you are at least 18 years old and legally allowed to use the Services. If you are accessing or using our Services on behalf of a legal entity (e.g., a corporate or institutional customer), you represent and warrant that: such legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization; you are duly authorized by such legal entity to act on its behalf; such legal entity agrees to be responsible to us if you violate these Terms; and you have not previously been suspended or removed from accessing the OKX Platform or using the Services. You also represent and warrant that you (or the legal entity you are representing, as the case may be) are not on and that you will not transact with anyone on any trade or economic sanctions lists of any Competent Authority, which includes without limitation: (i) Terrorism and terrorist financing - Islamic State in Iraq and the Levant (Da’esh), Al-Qaida, the Taliban, and associated individuals, groups, undertakings, and entities, any individual or entity designated by the United Nations Security Council (“UN Consolidated List”) or the United Arab Emirates ("Local Terrorist List"); and (ii) the financing of proliferation of weapons of mass destruction (WMDs) - Democratic People’s Republic of Korea: nuclear-related, other weapons of mass destruction-related, and ballistic missile-related programs; Islamic Republic of Iran: nuclear program; and other sanction lists that may be promulgated by a Competent Authority, including but not limited to the United Nations Security Council, European Union, the Monetary Authority of Singapore, Hong Kong Monetary Authority, Hong Kong Customs and Excise Department, or Office of Foreign Asset Control. You agree to provide written certification of your compliance of this Clause 2.1 as soon as reasonably practicable when requested by us. We may amend our eligibility criteria at any time at our sole and absolute discretion.
2.2 We may not make all of the Services available in all markets and jurisdictions. For a complete list of such markets and jurisdictions, please see Section 3: Regulatory Landscape in the Risk and Compliance Disclosure. We may change the scope of Services available in any jurisdiction from time to time and you acknowledge that this may impact your ability to access or use the OKX Platform and/or Services. If you do not meet these eligibility requirements, you may not use our Services.
2.3 You further represent and warrant that your access or use of the OKX Platform is of your own accord and free from direction by another party.
But they still need to give a specific reason for the account that was blocked. But I think maybe the money is linked to terrorism or money laundering.
If I am clean and not violate anything, I will continue to disturb the exchange. I will prefer the live chat.