Quote from: promise444c5 on Today at 11:19:06 PM

Quote from: Grinni on Today at 08:58:58 PM

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Not familiar with Altcoins that much but i tried creating multiple wallets, imported their private keys and it did work, i could see same address, until i tried using the mnemonic seed i got from their web-app.
Try typing out the private key on trust wallet instead of copying first , if it still doesn't import it then:
Do it the other way round , import your private key on their web-app https://guarda.com/app (not a good practice but left with no choice) check if it returns same address , if it does then try performing a transaction there.. if same error still occurs then i don't think there's anymore thing you can do (maybe) than waiting for the support response..

I just tried and non worked. i guess I will have to wait for support.
thanks for trying your best to assist me. i am very grateful