Quote from: Xoxfux on Today at 08:49:47 AM

Quote from: gh0573d on Today at 07:58:22 AM

Quote from: Xoxfux on Today at 07:49:02 AM

Quote from: Trêvoid on Today at 06:21:09 AM

Quote from: Xoxfux on June 04, 2025, 01:19:40 PM

Seems like they don't even care to answer

ChangeNOW has a highly negative reputations, i don't understand how people still using this service.

So, they do not accept refund to the original deposit address? Have you asked this?

Yes i asked , they said in rare cases we can't do the refund and you have to do kyc and wait for AML (no ETA given) , there are cases with changenow in which they hold user assets for 18 months !!

1 - Find a lawyer
2 - Ask him to draft you a demand letter
3 - Mention that you are aware that transaction might've gone to FUI being marked as SAR as you are familiar with regulations
4 - You are willing to cooperate with SAR officer if there are any suspicions
5 - Give Changenow 30 day timeline for update/resolution

Going publicly before doing that, trust me, leads nowhere. After that, you have legal basis in case there is no SAR mark on your transaction to pursue legally.

A lawfirm (crypto specialists) from UK accepted my case , i sent them your message .
I will go both publicly and legally

Of course, but you should've gone legally first. Trust me, this will be the fastest way for them to respond and/or release funds if transaction is not SAR. I had similar issues in past and resolved them quickly by taking same approach.

Good luck and keep us posted!