OP, I understand you so well — you're not the only one, and I'm afraid you won't be the last either.
I too have been fighting this battle (
here) for months, but unfortunately without any results.
I hope that Bitpanda, as mentioned (
here), will review its terms and reconsider our situations.
But other sportsbooks refund the deposit of the users in most of the cases, isn't it?
Yes, all of them