Some casino upon noticing that a user has violated their platform's policy will proceed to immediately blocking the user and seizing both their deposit and profit, and also at the same time refuse to provide proof for the community to see and believe that the user is indeed guilty as charged, this approach often leave most of us believing that the casino simply wants to steal from the user and the accusation is just an excuse.
Good approach on your part and I only can say you guys keep the honesty and transparency up.