Quote from: bobstone on Today at 08:30:41 AM

Hi, Bobstone from Duckdice, live support here.

Sorry for not attending to this sooner, it went under our radar for a while. Our main BTT talk liaison has been preoccupied.

The issue is that OP says he was 'scammed' because he used our deposit bonus, believing it should contribute to his levelling up. Unfortunately, this was not the case; we had to remove it some time ago because it was leading to certain abuse mechanisms.

The issue on our side? We hadn't updated a FAQ section that we don't even have a link to on the main page anymore, as we are aware it is woefully out of date.

However, we recognise it's not ok to display out-of-date information, so we have refunded the original user 25 dollars (5 dollars more than their original deposit bonus claim) today.

Sorry, it took a while, but can we please recognise that this is an over-the-top response, a scam? My lord.

Hope, regardless, since the original amount has been refunded, can we consider this matter settled now?

Thanks,

Bobstone,
DuckDice Live Support

Hello bobstone, may I know if you have refunded to all the users the same? It was not only me who get SCAMMED but thousands of users, Your admin was informed (I got evidences) almost 2 months ago. Why the action was not taken? I Have opened a case on Askgambler.

The ToS at duckdice promised that that your level will increase, Your referral can get the commission from deposit bonus and you can increase the faucet amount to claim real money. If you think your ToS was out of date it was still live on your website which make impact.

Like I didnt cancel the deposit bonus because of your ToS. I wanted at a stag to cancel it but when I read the ToS it was horrible. so the ToS that benifits you are ok but the ToS that benefits users somehow is not ok?