Quote from: gunhell16 on Today at 12:20:56 PM

It's been 30 days and there's still no response to your concern issue on their platform, if that's what they do to their users then I can understand why you feel that way because if I were you I would feel disappointed just like you dude.

But I hope they can solve this problem of yours with them, if they are really serious about their business and they value their users who trust them. But anyway,
I hope you have a little more patience and wait, maybe they will respond to you if they still don't, it's up to you what you will do.

Actually he already post a confirmation that his issue has been solved already.

Quote from: Willy99 on Today at 06:41:14 AM

Hello,
thank you for your answer. I could confirm that my payout works. But it was blocked until last week. Anyway, I send my request, let´s see if I get the money. Update is coming soon.
Thank you betboltxbt for your support.
Now I can play at your casino again Grin

Then also this one

Quote from: Willy99 on Today at 08:07:51 AM

Recieved my payout 20 minutes later- very fast

So with this latest development posted I think both parties including the affected user is already happy with the resolution he get from betbolt.

Somehow its really dissappointing if it happens the issue last for 30 days but at least right now they already done and settled the issue. Also their representative is doing a great job for paying attention attention on the issue until they solve this issue.