Hopefully chips.gg won't waste the good momentum they already gotten here and if they don't pay attention on those accusation then provably that many would doubt to gamble in their casino.
They are spending thousands of dollars promoting the platform here. So, it does not make sense to ruin their reputation here. I assume since the casino representative is not active, they were not notified about the case yet. As you can see, Mahdirakib mentions LM to contact the chips to address these accusations. I would expect them to come and say something about it.
I have seen that they solved previous accusations very well. The problem is, a business cannot always disclose the reason why they banned some users, which is actually sensitive information. I remember they shared some information with casino guru a few years ago and casino guru said we had to make the post private and the player found guilty.