They are spending thousands of dollars promoting the platform here. So, it does not make sense to ruin their reputation here. I assume since the casino representative is not active, they were not notified about the case yet. As you can see, Mahdirakib mentions LM to contact the chips to address these accusations. I would expect them to come and say something about it.
They have a business and its reputation to protect at any cost as it is important for their business operation and survival in future. I think different and further than you, as their business reputation if is damaged, will be damaged in general, not only in Bitcoin forum or Ask Gambler or only one place.
Like this forum is not where the issue appeared initially, assuming that issues actually existed, while it originated from Chips.gg platform. Therefore, the team must resolves issues on their own platform to serve customers as best as possible. It's not like looking around and try to do something at AskGambler, CasinoGuru or this Bitcoin forum. This is written with an assumption that there are actually existing problesm at Chips.