does ai service on befury help?
less than 10% of the time
between 10 to 20 percent of the time
between 20 to 30 percent of the time
something like that.
my answer would be less than ten percent of the time.
my answer would be even lower.
AI support bots are only helpful for answering repeated questions, i mean, 99% of the time they just repeat what's in the FAQ page or some other help page.
but i don't think betfury has AI support agents? the 3 times i contacted live support, i always spoke with a human after selecting what kind of issue i had, and they always replied fast.
i hope they don't make the mistake of adding AI support, imo, that's only gonna make the user experience worse because they suck. one of the online fintech banks i use added AI support agents and they are as helpful as a rock, a total waste of my time before i finally get to a real person.