Quote from: youbla8951 on June 19, 2025, 12:12:07 AM

Quote from: Cointxz on June 18, 2025, 03:55:48 PM

Quote from: Melanie Stuard on June 16, 2025, 04:03:58 PM

I have several proofs of account ownership:

My Bitcoin withdrawal address
My registration email
The referral link I used
The approximate date of my last login

Typically, Only KYC is the only way to recover an account that lost 2FA since a hacker can get all those supporting details by compromising someone device.

But I think a sign message on the receiving address for the withdrawal can be a substantial document to claim ownership to your account.

However, Freebitco.in support ticket is very slow to respond. Your best chance to wait CSFB account to become active again here and handle your case.

This wallet address only handles transactions above 3k FUN.
I have always received from this wallet address.
0x12d4017f232ebb4327e8e0082ed4337084bf2e84

If you still have access to that wallet you can use it as evidence to claim your account ownership if ever they reply to your concern via support ticket.

This casino is known for having slow customer support so you need a lot of patience by keep bumping your concerns on their support ticket.

Give us update if your problem was solved.