Quote from: Bitokman_kz on Today at 09:37:25 AM

How long does it take to withdraw cryptocurrency to a cold wallet?about an hour the transaction is just frozen and there is no txid

Hi, there's a manual review process which is what takes time; once it's approved it should go through within ~10 minutes, that's across all coins we currently list.

We had automated it for some coins but after the Exbitron event our founders wanted to be more careful so we will be doing manual reviews on everything for a while. It's generated positive results, we discovered some potential issues (at a very small value that may have magnified in future) and took action to block those off.

Anyways you can reach out to me on discord or telegram - as I see you have... cool

I get those quicker and am able to respond quicker.

We have a self-imposed 'daily withdrawal deadline' of 10 AM UTC, so it doesn't matter how many withdrawals are there we will for SURE cover all of them by this deadline.