In addition to what has been said already, I just want to add that Fixedfloat IMMEDIATELY transferred the BTC I sent to their own hot wallet, which means it was already added to their pool of money they use to draw funds to send to their customers.
Another option they have it sending the funds back to where they came from, but of course they would never do this as its not part of their M.O.
I don't think this is fake at all, sorry to have to debate you on this but I know specific agencies that have reporting requirements on amounts exceeding $10,000, as well as financial operators in specific countries.
This exchanger has been scamming people left and right for 2 or 3 years now under the guise of following regulations.
I hope OP gets his coin back soon.
KYC shouldn't take more than 2 weeks when complying with AML
That's the thing: I'm not sure if people
ever get their coins back when it comes to Fixed Float. Chances are slim but if somehow this situation is resolved in their favor, I hope OP would let us know.