Quote from: examplens on June 21, 2025, 07:51:44 PM

Quote from: Best_Change on June 20, 2025, 01:04:17 PM

Imagine a $1-2K safety fund — enough to cover average users. A scammer wouldn’t balk at losing that sum; they’d wait for a few large transactions exceeding the fund’s size, then disappear. Victims would split a pittance ($300 for a $2K loss? Would that satisfy anyone?).

If we are talking about a potential scam by exchangers, the guaranteed amount means just that. You would cover the potential trade exclusively in the amount specified in advance. The average user would have to keep such things in mind. At least these are some of the basics of the 'escrow' service

Quote from: Best_Change on June 20, 2025, 01:04:17 PM

But why debate this when outright fraud is virtually extinct? Such cases occurred once every 2-3 years historically — and we’ve had zero incidents in recent years. A guarantee fund solves an overstated problem with negligible relevance today.

We cannot say that there were no incidents, certainly your fault is the least, because you have very little influence on the transaction process itself. As an independent user, I would like to have an additional guarantee from the aggregator, if possible. I understand if this is an additional complication that you don't want to have, but I noticed that similar services offer something like that.

This is actually a very logical idea, and it's come up within our team several times before. But whenever we weigh the potential benefits against how much it would complicate operations, we always end up dropping it.

Let's be clear — if this were some no-name site adding shady new services, then sure, a deposit system would make sense. That's exactly why smaller competing platforms (the ones without our level of reputation) have to rely on other security measures for exchanges.

But for us? Getting delisted from BestChange costs exchangers far more than any reasonable deposit ever could — they'd lose a massive chunk of their traffic (and revenue), to the point where they might have to shut down entirely or lay off most of their staff.

As for actual compensation, each case is handled individually, and in some instances, victims of exit scams have gotten reimbursed even without a centralized insurance or compensation fund. But we can't guarantee that outcome — we can only promise to do everything possible to make it happen if something like that occurs.

That said, in recent years our preventive measures have been effective at identifying and stopping any attempts at intentional business closures with criminal intent before they can be executed.