I have requested "one year self exclusion " for my account on December, 5th 2023. Last week I contacted the support team, but one of their support said I have requested permanent exclusion. Ofcourse it was a mistake, I lost my account now.
Was there anything valuable on your account left? If there was nothing left, maybe you can just make another account and dont stick to the past?
that would be against terms of service as once you permanently exclude yourself (even by mistake) the casino is required to never let you play on their site again. if he created a new account, he would just get banned.
I can suppose that people might worry about high level account and higher rakeback % or smth like that, but do people really pay attention to such things? For me, a win was always more important than money I would be able to recover later.
well, an account with a high level gives you higher rewards, and that will technically increase your RTP indirectly. so yeah, people do pay attention to that.