This can be used as the best example whenever there's a debate and people argue that lower odds are safe bets.

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My account is only gold vip account, but it took much money from my saving. If I can't get it back then I must stop from bcgame.
You should never gamble to multiply your savings, it should be considered as an expense not an investment. I see that your case has now been forwarded to the team. Hopefully, you will get access soon, and when you come back just keep that in mind.
The catch is
up to $10, which doesn't necessarily mean there will be a guaranteed $10. And no deposit required is what is mentioned.