Quote from: betboltxbt on June 24, 2025, 06:49:55 AM

Quote from: AHOYBRAUSE on June 23, 2025, 01:38:00 PM

It's been over a week now that filled out the form for the VIP transfer and I have not yet heard anything back. Cry

I think my numbers are quite good so I am a bit surprised this is taking so long.

Do you have many of these requests at the moment? Since I represent you guys here I also want to test the site obviously, which makes more sense if the transfer would be in place. Hopefully this gets sorted out soon.

Hello AHOYBRAUSE!

We apologize for the inconvenience. I do not have direct contact with the VIP host team, as they work with the core team directly, so I can't say much about it right now. Probably there are more applications than usual, and it's taking a little longer to reach the players. Also, we are in the middle of the transition right now, and there is a possibility that the VIP host team is busier handling the existing VIP clients now.

Still, I will forward this to the team and ask them to review the applications as soon as they can.

I'm sorry about the domain name. I don't have enough information, but I can still forward the suggestions to the core team.

Yeah don't sweat it. I figured you guys might be a bit busy with plenty of applications, so a delay in processing them is the obvious result. Anyway, I shot you a message with my username.

Glad the issue with the domain got sorted out. Now you only have to figure out which domain you like more, .com or .io. Doesn't male sense to promote both of them obviously (for banners an so on) but it's obviously a good idea to keep them both up, just if something like this happens again so you have something to fall back to.