It is very difficult to be responsive to such a company situation, they are present as is and definitely just want to rise that's why they are still operating even though there are many complaints that have not been resolved, who is not upset with money that cannot be withdrawn from our own account but it becomes something difficult.
Whether they still have money or not when users want to withdraw it we don't know (maybe not), Besides my money in there is very little so there is no need to waste time to keep complaining, but for people who have big money in it they will continue to pursue until Freebitco returns it.
Suppose they want to rise and gain their reputation back, they need to work hard and not ignore the user complain. They will try to solve the problem one by one and make their old or new users satisfy. That can help them to prove that they are working on hard to fix all things and running their site smoothly.
We never know for sure but we need to be cautious and leave it when we feel our time is over in that site.
As far as I know they will never be able to fix everything, I have never heard of a casino doing something like that and being able to fix it perfectly, even when someone fixes it the trust will not come back, they still have a bad history that is a concern for many people and communities, especially people who are affected by their unprofessionalism in running a casino.