Apparently while the casino "wants the best for us and listens to the forum", they don't hear us unless theres some prophet between us and them.
You... do aware that if you want me to talk to them about your case, all you need is to say "yes", right? Just to give me consent to get into your case. I won't even play hard on you or make it difficult by toying around or anything. No other words, no bad blood, no other requirement. Just a "yes", everyone here will understand that as a consent and I'll proceed. No comments or retort, at least you won't hear from me. Because,
holy is not the one that sabotaged your case. Consent is all I need.
That said, worth to also mention that the casino has done the least of what other casinos did in similar situation, returning your initial deposit. No personal fund being confiscated and there is no scam, and thus, if you don't want a bridging, and given the casino didn't confiscate your
winning
original funds, I'll mark this as resolved on my next update.
Your call.
Edit: wrong words, my brain is still half awake