Quote from: holydarkness on June 30, 2025, 11:27:45 PM

Quote from: itsalphaese on June 30, 2025, 10:52:27 PM

Quote from: holydarkness on June 30, 2025, 09:35:54 PM

Ok, got your UID. I understand correctly you're saying here that ticket ID 8753948 is your complaint ticket and not the withdrawal transaction "ticket" itself? Asking because my contact can't find any ticket with that series. Though with UID it might help them zeroing into the matter as everything will now be acceessible to them, might help to get that info from you so they can specifically look into that section instead of thumbing through tabs.

Yes, correct. These are the all details i have and are mentioned as below :-

Withdrawal Transaction ID : T25062812245qr8bbV
Order ID : F-1836154788593551178
Ticket ID (I guess is the dispute) : 8753948
UID : Sent via PM

Could you let me know what he's saying? I've just gone through BC's discord and people are spamming scam and the uncertainty is definitely not helping rn.

Well, not much, as per this second. I gave them the two series of numbers on your opening post [the Order ID and Ticket ID] and they returned saying that they can't find a ticket with that ID. But I guess "ticket" is a broad term in gambling platform, ranging from bet ticket, dispute ticket, and who knows what else. Your UID will significantly narrow things down, but my contact is alrady unreachable by this time due to timezone difference.

I'll update you tomorrow once I heard back from them.

I mean this is what I have, everything I’ve said above is in the withdrawal screenshot I’ve shared, if they’re saying that the ticket ID doesn’t exist and it’s literally in the screenshot just goes to show the length of how much they’re trying to mislead and be shady.

This practice just seems to be shady on their end. I’ve had a user message me on discord saying it’s no use, no one will help. He had to spam the global chat for 3 weeks every hour and then the support finally reached out to him and cancelled his withdrawal and refunded the money back to his wallet, and as soon as he was about to withdraw through a different provider they locked his account saying KYC insufficient. I mean comeon who pulls this shit?

I’m just hoping to get the withdrawal cancelled at this point so I can have the money returned to my BCGame wallet and then atleast try through a different withdrawal channel because this seems to be having all the problems.

I’m eagerly waiting for you reply, you’re my only hope buddy, thank you again!