I must announce that after 5 (3) days, my withdrawal (2nd) is still pending, in this case the first one was declined. As you can see above, they even sent me an email informing me that the withdrawal had been "Ok".
The only response I've received so far is the same:
According to your account information, we can see that your withdrawal is not processed yet.
We are sorry to say that we are not able to provide the exact time when your cashout will be checked because all the requests are reviewed in a queued order by the Financial Department. We can assure you that your payout will be checked in the closest matter.
Please note that we can see you placed the withdrawal successfully, so it's just a matter of time before everything will be resolved.
We are hoping for your understanding and patience.
While waiting for something to happen, I've already contacted the nickname (OP) of this thread, who, by the way, remains active and was online today. Please...! hi!!
If I don't receive a response (info) in the next day, and it's been more than 72 hours from 2nd WD, hence I will take this complaint to the "> Scam Accusations >" board.