Quote from: famososMuertos on July 03, 2025, 05:23:53 PM

Quote from: shanz on July 03, 2025, 10:32:45 AM

Apologies for the delayed response. For any issues regarding withdrawals or your account, please contact our customer support team directly. They have full access to your case details and can assist you promptly. I recommend joining our official Discord or reaching out to support via Telegram by sending a direct message. These channels are the fastest and most effective way to get your issue resolved...

Thanks for the reply!

I've used the appropriate channels, and the response has always been the same:

^{Update case, add post #361}
Day#6: jul 03

"We are sorry to say that we are not able to provide the exact time when your cashout will be checked because all the requests are reviewed in a queued order by the Financial Department. We can assure you that your payout will be checked in the closest matter."

I think everything is explained well in the two posts above.
BTW, they haven't changed their answer in almost 7 days... In just a few hours of UTC, we'll reach the 7th.

Quote from: efialtis on July 03, 2025, 10:57:33 AM

Quote from: famososMuertos on July 02, 2025, 10:39:25 PM

:://:::

::/::

Bud, I know, I know... thx.
^{(Efialtis, it's just that the situation doesn't warrant it. In any case, everything is in the posts above...)}

I hope they fix issues like that soon, at least they replied to provide the real story on that matter, when it comes to withdrawals,
that's always an issue at the casino.

and I think they're working on a way to resolve it immediately so that other people who withdraw won't have to experience the same thing you did.