Quote from: Amphenomenon on July 03, 2025, 08:49:16 PM

Quote from: Haunebu on July 03, 2025, 03:00:10 PM

Quote from: Wind_FURY on July 03, 2025, 02:07:47 PM

But their complaints, merely because they made them, also doesn't prove their innocence, no?

It obviously doesn't, but it automatically doesn't imply that Rollbit is innocent either. This is where legit evidence comes into play sorting these sort of situations out effectively.

This is true and if the customer are innocent things will be resolved in their favor.
To be honest I don't really like seeing complains that has been here for long and hasn't been resolved. I think the team needs to do more on their customers support. Rollbit has built a good name with consistency.

But like a skyscraper that can take several years to build, but only a few hours or at most, a day or two to destroy, so is reputation, it can take alot of time to build, it can take so long as the business exist to build a good reputation, but a singular mistake or an issue that was perhaps; ignored because of its irrelevance can cause every thing that took years of hardwork to build, to come crashing down all of a sudden.

Rollbit have been having issues consistently and back to back with customers, and this leaves me wondering what exactly is going on with them, for several months and weeks now, there is always someone complaining about one issue or the other anytime I visit this thread, and this is not good for Rollbit's reputation, they should step up and put a permanent end to all of this issues with their users.