Quote from: Hyphen(-) on Today at 02:53:15 PM

Quote from: Pumared on July 06, 2025, 06:21:49 PM

It is important to emphasize this here, so that the representative can take the complaints to the team. The team should respond quickly to adjust this. But I believe that they have been observing this issue since the beginning of the project, and everything should soon be corrected and improved.

Customer live support is always very important in every platform especially in betting and casino platforms like this, the support always render help to customers when needed and without them, customers will not always be satisfied and might lead them out, therefore, just as you said, the support needs to be upgraded to some standard so that players can get what they want done as quick as possible because we have amazing odds and offers in this platforms that worth given attention, if everything is been put in place, we can have more players especially as the sport leagues from various countries will resume soon.

Yes, it is important to have a focus and use this channel, which is the forum, to be able to improve all the casino's features and I know that all doubts and complaints are taken to the team and discussed. So, let's continue to praise but always seek improvements!