I thought these bonus is not a lossback.
I don't know recent gameplay bonus is the same or not with "Stake". I always though, these bonus is not taken based on loss but based on history recent of our gameplay maybe deposit, how much waggering we are made for the bet, or waggering is being made.
We can get big recent gameplay based on those scenario (not sure how these calculation, either in here or stake). But... I always though like that.
I think admin and you are talking about different features while the admin can't say anything that isn't listed in the casino, @TheGoobr has confirmed losback may be can be claimed based on VIP level for example Sapphire or up as in this screenshot
https://www.talkimg.com/images/2025/07/07/UwysH5.jpeg well it's not something permanent or maybe there are certain criteria. Maybe it would be better if someone who says anything about losback in Shuffle should provide complete information including T&C so that they are not confused.
Thanks for making it clear. I can confirm that we really get some additional amount for our losses through the recent gameplay bonus. I had received $20 for my recent gameplay activity when I reached Silver 1 VIP rank
I wonder, if we get any profit when we reach a new VIP level will we get recent gameplay bonus? if yes then it is not part of lossback as @ryzaadit said and that's why I think they are talking about different features.