Quote from: Zwei on July 08, 2025, 11:11:45 PM

Quote from: examplens on July 07, 2025, 09:41:51 PM

It is part of the broken review system on Bestchange.
If the exchanger writes any response, even if it doesn't bring anything new or solve the problem, the complaint is closed as solved and gets a neutral tag. It can be noticed that only a few exchangers have negative feedback from users, which is quite unrealistic because we have seen dozens of accusations here on the forum against BC partners.

i feel like bestchange is forgetting who their real users are.
they currently seems to care more about their partners and keeping them happy than actually protecting the users who got them to where they are now.
they seriously need to fix the review system as it's clearly favors their partners.

It doesn't push the exchangers to resolve the issues quicker because even the negative feedback is just neutral. But imagine if there was enough visible negative feedback, the exchangers would labour to get the issues resolved as soon as possible or the reputation is going down. I was bestchange could borrow a leaf from platforms like casinoguru.

Quote from: Alpen on Today at 05:38:20 AM

I think you haven’t really looked into how BestChange actually works. If you pay close attention, you’ll see that most of the exchangers listed there don’t even have financial licenses. So what kind of AML compliance are we talking about here?

Haven't you noticed the quotation marks I used, or do I need to explain further?