What happened:

I have sold a website in order to collect money for charity to help 7th.October 23 massacre Terror attack, and the buyer sent me the payment in BTC and deposited 0.000958 in two installments in CryptoGener.com exchange website.

1-deposit for website.png - https://live.staticflickr.com/65535/54641540849_827a3518cb_m.jpg

2-deposit for website.png - https://live.staticflickr.com/65535/54641320041_3d98406721_m.jpg


When tried to withdraw, they have asked me to deposit 0.005 BTC in order to confirm an external wallet.
Deposited 0.005 gotten 0.00384 - CryptoGener has deducted a fee though theses fees are not mentioned anywhere in the website terms and conditions.
5-deposit-0.05- received .png - https://live.staticflickr.com/65535/54641319966_67668d1b57_m.jpg


I needed to deposit again
6-deposi-0.00588.png - https://live.staticflickr.com/65535/54641540659_0962e1ae9f_m.jpg


When trying again to withdraw, now they asked for a premium membership for 0.01 in order to be able to withdraw.
 
7-deposit-0.01588-membership.png - https://live.staticflickr.com/65535/54640466632_287613f51b_m.jpg
https://live.staticflickr.com/65535/54641549559_b8e55f1b84_m.jpg


When trying to withdraw again, they ask now for an insurance because they have detected my IP address is from Israel and now they say its a risk country though they never send me the list of countries at risk simply because it is not true, Israel is not in any list. More, I have uploaded to the site my both ID's - Israeli and French though they keep on asking 0.015 for insurance.

7-deposit-0.01459-insurance - https://live.staticflickr.com/65535/54641319971_bfb6b91eb1_m.jpg


Sent out 0.0162 in order to get 0.0152 though they have deducted again and the deposit recorded at 0.01459 and agin no mention anywhere their fees for deposited or withdraw.

https://live.staticflickr.com/65535/54641549539_b14efa3dcd_m.jpg

Now they ask again fro a deposit because after they have deducted their deposit fees , the sum is 0.01459


Chat - Support - Videos

https://www.flickr.com/photos/203158760@N06/54640486957/in/dateposted-public/
https://www.flickr.com/photos/203158760@N06/54641561489/in/dateposted-public/


Scammers Profile Link:
CryptoGener.com


Reference Link:
https://bitcointalk.org/index.php?topic=260070.0

Amount Scammed: 
0.044618 BTC - 4,855.50 USD

Payment Method: Bitcoins

Proof of Payment:

https://www.blockchain.com/explorer/addresses/btc/1NciYcXMxGVMnuvU8ZDR8GJAxk6LPggbs8
https://www.blockchain.com/explorer/addresses/btc/1HqDp6vLqGP76j9VT17m5o6UJ1Bkq5vWDh
https://www.blockchain.com/explorer/addresses/btc/1BhjkoBUoQutDYatKaysP7mT41t5pWXP2o
https://www.blockchain.com/explorer/search?search=1BZ5iJ4eh6k93r221CUm3bsqDTUHuaxikd


PM/Chat Video: 
https://www.flickr.com/photos/203158760@N06/54640486957/in/dateposted-public/
https://www.flickr.com/photos/203158760@N06/54641343771/in/dateposted-public/
https://www.flickr.com/photos/203158760@N06/54641561489/in/dateposted-public/

Additional Notes: 

Whois :

https://www.flickr.com/photos/203158760@N06/54641599388/in/dateposted-public/
https://www.flickr.com/photos/203158760@N06/54640508032/in/dateposted-public/

Terms - https://genercrypto.com/terms/

Nothing in regards to the withdrawal without paying for membership .
Nothing in regards to the withdrawal without depositing 0.05 btc for confirming external wallet.
in regards to the withdrawal without insurance .
All the above terms are hidden from the customers and there is no way to learn about without trying to withdraw, then a small popup appears asking the above.

I advise you to not deal with CryptoGener.com Exchange, this is a scammer exchange that by chance succeeded to stay online for 2 y's.

This is the first step I am taking against them followed by a complaint at the:

1 - FBI
2 - Internet Crime Complaint Center (IC3)  at https://www.ic3.gov/
3 - https://consumer.ftc.gov/articles/what-know-about-cryptocurrency-and-scams#report
4- Lawsuit