How do I prove I don't have multi? I did KYC and 5-6 levels of that, where they even asked me to do face verification. What else can I really do?
Secondly, I am asking them to show me one bet that looks shady or where I took advantage of them. I have made bets on top tier games like MLB, LoL MSI that's the biggest tournament in League, highest tier of dota2 games.
They are making a baseless story about KYC because by their own standards it's marked as "completed" and I did everything they asked for. What's the point of KYC if they are not going to honor it?
Well, I'm setting things in motion. Hopefully it'll work. Until then, please wait.
Regardless of the outcome, thanks a lot! Without your and other forum members intervention, Shuffle was never going to reply. I have not received an answer on email and live support for over 6 days. Someone who would not discover this forum would be left hanging by Shuffle.