I understand it is not ideal to not show proof but please understand we don't post this kind of information publicly as it just encourages scammers to become more sophisticated and subvert our detection systems. We do work with platforms like Casinoguru as mediators to get to the bottom of such matters. But the recent case was pretty cut and dry that he was abusing our platform. We take the transparency and integrity of Shuffle extremely seriously and we wouldn't put our reputation at stake over a few thousand dollars. We only take action on scammers accounts where we're 100% certain that abuse is taking place.