Quote from: Mahdirakib on Today at 02:38:36 PM

Quote from: cendaaa on July 09, 2025, 01:30:48 PM

I didnt use vpn during registration, i done it from the same device.
Precisely because these options exist, they could simply be prevented by requiring verification (at least name, address, date of birth) during the registration process.

So, they haven't taken any steps to prevent you from creating an account at BCgame. They should have at least blocked your IP address and device fingerprint. It isn't possible to prevent users from creating multiple accounts by applying mandatory KYC verification. Users who have gambling problems will use their known people to complete the KYC verification.

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I broke a rule that was supposed to protect me as a player and bc.game helped me by freezing my funds in the amount of 29 ETH. Doesn't that sound strange?

They didn't allow you to login and deposit on the same account from which you had requested self-exclusion. You created another account to play there, it is against the terms of the casino. You accepted their terms during registration. Therefore, you are still guilty here if we look at it from the different side.

They do not have a self-exclusion mechanism in the system because they want to (they really don't want to) , but because they have to comply with the licensing conditions and laws of the countries in which they operate.
And they must ensure the functioning of this mechanism.
It is not something that is supposed to help the casino confiscate the money won, but on the contrary, to help players not to lose it when they have a problem.

BC.game abuses this mechanism in the exact opposite way to why it must be introduced in the casino.
They allow these players to deposit and play without verifying their identity and then rob them a second time when they manage to win something.

I think that everyone who has a little sense of law and justice must feel that this does not make sense and goes against the meaning of why they must have a self-exclusion mechanism in the casino and must ensure it.